Terms and Conditions
Welcome to Platiosoft Security. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please discontinue using our services.
1. Company Information
Platiosoft Security (“we”, “our”, “us”) provides antivirus software, printers, and related digital products and accessories through our online store.
2. Use of Our Website
You agree to:
-
Use the website only for lawful purposes
-
Not attempt to harm or disrupt website functionality
-
Not misuse or reverse-engineer any part of the site
We reserve the right to suspend access or take legal action if misuse is detected.
3. Product Information
We strive to present accurate product details, pricing, and availability. However:
-
Exact features or compatibility may vary by product version
-
Errors in product listings may be corrected without prior notice
-
Prices are subject to change at any time
Digital products such as software licenses are typically delivered electronically via email.
4. Orders & Payments
By placing an order, you confirm that:
-
All information you provide is accurate and complete
-
You are authorized to use the payment method provided
Payments are securely processed through trusted third-party payment gateways. We do not store full card details on our servers.
We reserve the right to refuse or cancel an order where fraud, pricing errors, or policy violations are suspected.
5. Delivery
Digital items (e.g., antivirus activation codes) are delivered electronically and usually sent immediately after payment confirmation.
Physical products (e.g., printers) are shipped to the address provided during checkout.
Delivery times may vary based on:
-
Product availability
-
Logistics or courier processing
-
Your geographical location
6. License Activation & Usage
Software products are provided under the licensing terms of their respective manufacturers.
You must follow the product vendor’s activation, installation, and usage rules. Unauthorized duplication or resale is prohibited.
7. Returns, Refunds & Cancellations
Due to the nature of digital software keys:
-
Software activation codes are non-refundable once delivered or activated
Printers and physical goods may be eligible for return or replacement if:
-
Product is damaged or defective on arrival
-
Shipment is incorrect
Return requests must be submitted within 7–14 days (or as required by applicable law).
We may request proof of issue, such as images or video.
8. Intellectual Property
All website content — including text, graphics, logos, and product descriptions — is the exclusive property of Platiosoft Security or our licensors and may not be copied or used without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Platiosoft Security is not liable for:
-
Any indirect, incidental, or consequential damages
-
Loss of data, income, profits, or business
-
Software conflicts resulting from third-party hardware or malicious activity
Our liability is limited to the amount you paid for the product purchased.
10. Third-Party Services
Some products and services rely on third-party vendors or licensing platforms. We are not responsible for:
-
Third-party updates
-
Service outages
-
Vendor policy changes or product discontinuation
You are encouraged to review relevant third-party terms before usage.
11. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and protect your data.
12. Changes to Terms
We may modify these Terms at any time. Updates take effect when posted on this page. You are responsible for reviewing Terms periodically.
13. Governing Law
These Terms are governed by the laws of [Insert Country/State].
Any disputes will be handled through the applicable legal jurisdiction of our operating location.
14. Contact Information
If you have questions about these Terms, please contact us:
📧 Email: info@platiosoftsecurity.com